Houwzer is a startup residential real estate brokerage with an innovative pricing model, built on social currency, and technology enabled. The company is rebuilding real estate brokerage from the ground up to create a more competitive marketplace while building consumer trust. Houwzer is on a mission to democratize real estate by helping consumers Find a Better Way Home.
Houwzer is a modern, fairly priced real estate agency for savvy homeowners. We’ve rebuilt the real estate brokerage model from the ground up with technology and a salaried team of experts. Home sellers save tons on the sale of their home with our full service listing agents, while home buyers trust our salaried team's focus on service, not commissions. It's not a discount — just a fairer way of doing business. Our commitment to better business practices goes beyond the services we offer to our clients and customers. As a certified B Corporation Company, we strive to demonstrate our commitment to ethics and accountability with our clients, our communities, and our team.
The General Manager will be responsible for independently overseeing our DC/Crystal City office, including the management of the Sales and Operations departments. The General Manager establishes and communicates goals, monitors performance, provides training and coaching, and holds staff accountable in achieving set expectations.
In this role, you will be responsible for establishing incentive programs for employees and evaluating the region’s efficiency and productivity. Additionally, you will collaborate with company executives to develop strategic plans for business growth based on short-term and long-term goals and communicate those goals to direct reports and guide them to success. This is an exciting opportunity for anyone looking to have an immediate and significant impact on a quickly-growing, innovative team of real estate experts!
Directly supervise a growing team of real estate agents and administrative support staff
Conduct staff meetings to engage the team and provide regular updates
Participate in talent acquisition, onboarding, training, coaching, and professional and leadership development for the staff
Create and maintain a succession plan for the resources in your assigned region
Collaborate with our Director of Employee Experience on the people needs of the company
Collaborate with Corporate to ensure policies and procedures are efficient and effective
Set performance expectations, conduct periodic one-on-one review meetings, and provide effective feedback to support employee success
Oversee vendor communications and issue resolution
Develop and submit an annual regional strategic plan
Manage strategic partner relationships to support growth and expansion
Ensure that productivity and delivery of services of the DC region meets annual goals
Remain current in industry trends and best practices
Encourage employee engagement through office activities and volunteer events
Approve manager time-off as requested and ensure there is adequate coverage
Be available for overtime as needed
Bachelor's degree or 4 years of industry experience, plus 3-5 years of residential real estate experience. Additional experiences in real estate and sales also considered
Sales experience specifically in real estate preferred, but not required
3+ years experience directly managing a team
Tech-savvy and familiar with CRM and real estate applications, such as TREND MLS, Copper, Zillow and Trulia, as well as mobile technology and the Google Suite (Google Calendar, Docs)
Ability to work under pressure and solve problems independently
Demonstrated interpersonal and customer service skills, and an ability to resolve and manage conflict
Demonstrated project management experience
Proven critical thinking, attention to detail, and problem-solving skills
Effective communication skills, both written and verbal
The flexibility to adapt to changing priorities and company needs
Demonstrated experience and success with strategic planning
While performing the duties of this job, the employee is frequently required to sit, stand, walk, go up and down stairs, use a motor vehicle, be on feet for up to two hours, use hands to handle or feel, reach with hands and arms, and talk or hear
The employee must occasionally lift and/or move up to 20 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Compensation & Benefits:
Competitive salary, with bonuses for strong performance.
Unlimited Flexible PTO Policy
Monthly company-paid health benefits contribution
100% employee contribution plans for dental, vision, supplemental life